Privacy Policy
Updated: 23 October 2026
Controller and contact
CASA BRAVA Properties is the name used on this website by Marco Lourenço Rodrigues Pinto, the controller for enquiries addressed to CASA BRAVA.
Marco Lourenço Rodrigues Pinto · NIF 282191178
Sítio da Pedragosa, Caixa 615Z · 8100-229 Loulé · Portugal
office@acasabrava.com · +351 962 043 797
Information and purposes
We use the contact details, travel dates, group information and project details you provide to answer enquiries, prepare proposals and manage bookings or services. The legal bases are steps requested before a contract and performance of that contract; statutory reporting and billing use the relevant legal obligations. Site security and dispute management rely on legitimate interests.
The forms send your enquiry directly to office@acasabrava.com through Brevo, without opening your email app. Your contact details and message are processed to reply and prepare the requested service. An email address or phone number is needed; other details depend on your enquiry. Do not send bank details or identity documents through these forms.
Booking and service providers
NoBeds is an external booking service. Opening it connects your browser to NoBeds, which can receive your IP address, technical information and the data you enter. Any payment is handled by the provider identified during booking. Read those services’ privacy information before submitting data.
Necessary information is shared with Casa Brava’s authorised booking, billing and hosting providers and, where needed, the people organising your stay or agreed service. Information required by law is provided to the competent authorities. Some providers may process information outside the EEA under their applicable safeguards; contact us for details relevant to your request.
Retention
Correspondence is retained for handling your request and following up the relationship. Contract and accounting records are kept for the applicable statutory periods and, where necessary, for a dispute. Information no longer needed should be deleted or anonymised. Ask us for the retention period applicable to your records.
Your rights
Subject to GDPR conditions, you may request access, correction, erasure, restriction, objection and portability. You may withdraw consent without affecting earlier lawful processing. Write to office@acasabrava.com; proportionate identity checks may be needed. We normally respond within one month, with a reasoned extension where permitted. You may complain to the CNPD.
This site does not make automated decisions with legal effects or provide a public review-submission system. Displayed testimonials are attributed excerpts; contact us about an excerpt concerning you.
This policy covers stay enquiries, Casa Brava services and accommodation managed for third parties, including Monte Lusitano. Information needed for booking and arrival may be shared with the operator of the selected accommodation and authorised service providers. The operator and the conditions of each stay are identified in the offer before acceptance.
Brevo processes enquiries to send our notification and your email copy. The message is then kept in our mailbox according to the enquiry follow-up and applicable obligations. WhatsApp is contacted only if you choose that channel; your message is prefilled and you confirm sending it in WhatsApp. Submission to the delivery service is not a booking confirmation.
To exercise your rights or ask about the processing of your enquiry, contact office@acasabrava.com. Sending an enquiry does not automatically subscribe you to marketing.